{"id":341,"date":"2021-06-07T14:40:00","date_gmt":"2021-06-07T14:40:00","guid":{"rendered":"http:\/\/nua-ux.design\/dave-watson\/blog\/?p=341"},"modified":"2021-06-07T14:49:45","modified_gmt":"2021-06-07T14:49:45","slug":"customer-relationship-management-crm","status":"publish","type":"post","link":"https:\/\/nua-ux.design\/dave-watson\/blog\/glossary\/customer-relationship-management-crm\/","title":{"rendered":"Customer Relationship Management (CRM)"},"content":{"rendered":"\n<p>A CRM system helps manage customer data and contracts, often used by sales teams in large organisations Examples include Salesforce, Hubspot, Zoho and Microsoft Dynamics 365.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A CRM system helps manage customer data and contracts, often used by sales teams in large organisations Examples include Salesforce, Hubspot, Zoho and Microsoft Dynamics 365.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[8],"tags":[],"_links":{"self":[{"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/posts\/341"}],"collection":[{"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/comments?post=341"}],"version-history":[{"count":3,"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/posts\/341\/revisions"}],"predecessor-version":[{"id":351,"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/posts\/341\/revisions\/351"}],"wp:attachment":[{"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/media?parent=341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/categories?post=341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/nua-ux.design\/dave-watson\/blog\/wp-json\/wp\/v2\/tags?post=341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}